Sam Novak splits software tickets into two distinct human and agent blocks
Tactic · Dev.to · stat: 2 blocks Developer Sam Novak introduces a dual-block ticket format to manage hybrid human-AI workflows. While AI agents require exhaustive context and constraints to prevent…
Tactic · Dev.to · stat: 2 blocks
Developer Sam Novak introduces a dual-block ticket format to manage hybrid human-AI workflows. While AI agents require exhaustive context and constraints to prevent hallucinations, human supervisors need brief runbooks to guide verification. Combining both into a single work item prevents version drift while providing the agent with a critical stop-and-ask clause alongside a five-line human runbook.
The traditional software ticket is breaking under hybrid human-agent workflows. Engineering teams using AI agents must restructure task templates to prevent agents from hallucinating and humans from rubber-stamping bad code.
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